Terms and Conditions

1. Introduction

Welcome to our online store! These terms and conditions apply to all purchases made through our website. By using our services, you acknowledge that you have read, understood, and agreed to abide by these terms.

These terms govern the sale of products including clothing, electronics, and books, and apply to all users of the website, including browsers, customers, merchants, and content contributors.

2. Products and Availability

We offer a wide variety of products, including clothing, electronics, and books. All products listed on the site are subject to availability. We strive to keep our stock information up-to-date, but we cannot guarantee that items will always be in stock.

In the event that a product is out of stock or unavailable after purchase, we reserve the right to cancel your order and will notify you promptly. Where applicable, alternative items may be suggested.

3. Pricing and Payments

All prices are quoted in British Pounds Sterling (GBP) and include applicable VAT (Value Added Tax). We reserve the right to modify prices at any time without prior notice, but these changes will not affect orders that have already been placed.

Payment must be completed before we dispatch your order. We accept the following payment methods:

  • Visa, Mastercard, American Express
  • Cash on Collection
  • Others might also be Available

By making a purchase, you authorize us to charge the payment method provided. We will not be liable for any charges or fees incurred as a result of declined or failed payments.

4. Order Processing and Shipping

Once your order has been confirmed, we will process and dispatch it within the time frame we have given. Delivery time frames depend on the shipping method selected at checkout:

  • Standard UK Shipping: 3-5 business days
  • Express UK Shipping: 1-2 business days

Please ensure your shipping address is accurate. We are not responsible for delays or losses caused by incorrect address information. Any shipping fees are non-refundable once your order has been dispatched.

If your order is delayed or damaged during transit, please contact us immediately for assistance. We will work with the courier service to resolve the issue.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. You can return any eligible item within 30 days of receipt for a full refund, provided it is unused, in its original packaging, and accompanied by the proof of purchase.

Non-returnable items:Due to the nature of some products, certain items cannot be returned once opened, including:

  • Electronics where packaging has been opened or tampered with
  • Books with visible signs of use
  • Personalized or custom-made clothing

Refunds will be processed within 14 days of receiving the returned item. Shipping costs are non-refundable unless the return is due to an error on our part (e.g. incorrect or damaged item sent). For more details, please visit our Refund Policy.

6. Warranty and Liability

We offer a manufacturer's warranty for certain electronics and devices, covering defects in material and workmanship. Warranty periods vary by product; please check the individual product page for specific warranty information.

Our liability is limited to the purchase price of the item. We will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products, except where required by law.

7. Privacy and Data Protection

Your privacy is important to us. We are committed to handling your personal data in compliance with UK data protection laws. Please review our Privacy Policy for detailed information on how we collect, store, and use your information.

8. Intellectual Property

All content on this website, including images, product descriptions, logos, and text, is the intellectual property of our company or our suppliers. Unauthorized reproduction or distribution of this content is strictly prohibited.

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page. By continuing to use our website after such changes, you agree to the modified terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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About

Embark on a sacred journey with our esteemed Hajj and Umrah travel agency. We offer tailored packages designed to ensure a spiritually enriching pilgrimage. From visa processing to guided tours, experience the holy cities of Makkah and Madinah with comfort and peace of mind.

Contact

Address:71-75 Shelton Street,
Covent Garden, London,
United Kingdom, WC2H 9JQ.

Whatsapp:07394444392

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